SHIPPING & RETURNS

We want you to receive your Gunner Kennels purchase as soon as possible, which is why we make our best effort to process each order quickly. You'll be able to see the care we put into our products when you receive our shipments.


SHIPPING COST

Kennel Orders

We offer free shipping for all orders that include a G1™ kennel, and ship within the contiguous 48 states.

Shipping cost for all orders going to Hawaii or Alaska are calculated at checkout.

*Please note that the G1™ Large arrives in (1) oversized box. Due to its dimensions, it's recommended that more than one person lift.

Accessories & Gunner Wear Orders

Orders with accessories and/or Gunner Wear product only will incur shipping cost, which is calculated at checkout and contingent on your destination. 

Shipping cost for all orders going to Hawaii or Alaska are calculated at checkout.

SHIPPING TIMELINES

Internal Processing Time

Due to the continuing affects of COVID-19 and increased demand, internal processing time can take up to 2 full weeks before shipment, unless otherwise noted on the product page.

Ground Shipping

All orders will ship either UPS or FedEx Ground. Expedited shipping is not available.

You will receive a shipping confirmation email when your package is processed to leave our facility, with a UPS or FedEx tracking number to track the shipment. Once shipped, please allow an additional 1–5 business days for your purchase to arrive, based on your location (see our map below).

INTERNATIONAL SHIPPING

Gunner Kennels does offer international shipping.

Exact freight costs are calculated at checkout, following a verified shipping address. In addition our GO-IP service, powered by Zonos, provides you with localized information on any duties or taxes that will be applied to your order, depending on your destination. For additional questions, please email us here.

PROMOTIONAL SHIPPING OFFERS

Promotional shipping offers (such as, free shipping) is applied to the contiguous United States and does not apply to Hawaii, Alaska, or international orders, unless otherwise noted.

RETURNS & EXCHANGES

Gunner offers a 30-day return/exchange policy for unused products purchased from www.gunner.com. Please go here to review the full details of our Returns & Exchanges policies, or how to initiate one.

Please note: All kennels ship in (1) large box. If you think you may be returning or exchanging a kennel, please be sure to save the box it arrives in. If the customer does not keep the original box that the product arrived in, the customer will be responsible for the full return shipping cost of the kennel.

ADDED. COMPLETE YOUR SETUP

PERSONALIZED NAME PLATE

Regular price
$29.99
Sale price
$29.99
PERSONALIZED NAME PLATE - GUNNER KENNELS - Best Dog Kennels - Crash Tested Dog Crates
PERSONALIZED NAME PLATE - GUNNER KENNELS - Best Dog Kennels - Crash Tested Dog Crates
PERSONALIZED NAME PLATE - GUNNER KENNELS - Best Dog Kennels - Crash Tested Dog Crates
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